A selection of projects across mystery shopping, creator campaigns, web, brand, ads and content. Filter by service to see what we'd do for a business like yours.
Undercover visits across a national retail chain scored greeting time, product knowledge and closing skills — revealing exactly which outlets were leaking sales and why.
⬆ Service scores up in 90 daysA squad of food reviewers covered the soft launch with authentic visit videos — turning a quiet opening week into queues and tagged posts from real customers.
🔥 Six-figure organic viewsNew website with a tightened checkout funnel, plus a rebuilt Google Ads account targeting buyer-intent keywords only. Same monthly budget, very different results.
⬇ Cost-per-sale, ⬆ revenueLogo, packaging, brand guidelines and a complete product photography library — one cohesive look across shelf, website and social media.
✨ One brand, every touchpointMystery patients tested the booking flow and front-desk experience. After the fixes landed, KOC reviewers shared genuine visit stories — rebuilding trust where it counts.
⬆ Bookings & review ratingsMonthly studio shoot days plus a rotating bench of creators kept this beauty brand's feed full of fresh, platform-native video — without the founder filming everything herself.
🎥 20+ videos / monthA dated identity and brochure-style site were holding back a capable services firm. New brand, new messaging, new website — finally looking as good as their work.
🤝 Bigger clients, better fitHyper-local search campaigns with call tracking and a fast landing page turned wasted broad-match spend into a steady stream of qualified WhatsApp enquiries.
📞 Predictable weekly leads"They mystery-shopped us first, showed us what was broken, then fixed it. Our walk-ins didn't just go up — our reviews did too."
F&B Client · Kuala Lumpur
"Finally an agency that tells us what NOT to spend on. The live reporting means we never have to chase for updates."
E-commerce Client · Selangor
"The creator campaign felt nothing like an ad — just real people genuinely enjoying our product. That's exactly why it worked."
Beauty Brand · Kuala Lumpur
Tell us what you're building. We'll tell you honestly what will move the needle — even if it means selling you less.
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